Customer Service

A Commitment to Service

From delivery support to lifetime care, we can offer you the level of service you need.

We care that you get the right support package with your system and can offer a complete range of Customer Care and Support Services tailored to meet your exact requirements.  Because S.K.A.B.Metal Group have a total focus on the oil and gas industry you can rest assured that you will be dealing with people who fully understand your application, process and the challenges that you face.

Installation & Commissioning

We have teams of engineers within our global facilities to ensure that your system is installed and that you are up and running with maximum efficiency.  Provision of installation and commissioning support is always offered as part of our project delivery.  Please click here for further information of contact us to discuss your project needs.

Care & Maintenance Contracts

Continued support to ensure you continue to get the best performance from your system throughout its lifetime.  Care & Maintenance Contracts can be customised to meet your exact needs now and for the future.  Please click here for further information or contact us to discuss your requirements.

Spares Management

S.K.A.B.Metal Group customer service can assist you with your spares management for all S.K.A.B.Metal Group supplied systems.  Through planned maintenance schedules, management of spares and repair services, we help customers plan their Operation Expenditure as well as assist in reducing costs associated with downtime and carrying excess inventory.

Feasibility & Design Services

We can provide you with a full range of process and control design services with teams of engineers delivering project management, mechanical and electrical design expertise.